Service report automation

Your engineers stop typing reports at night.

A form on the phone at the site. A branded PDF in the customer's inbox two minutes later. Nobody types anything.

Running in your business in 2 days.

Your Company Name

Your logo, address and GST number, exactly as on your reports today

Phone: your office number | Mail: your service email

Site Name :	Sample Site
Task Start Date :	01-01-2026 10:00	Engine Make	Sample Make
Total Running Hours :	4182	Alternator Make:	Sample Alt
Customer Name :	Sample Customer Pvt Ltd

D G Set Parameters

Load_R : 62 Amp	Load_Y : 58 Amp	Load_B : 60 Amp
Voltage : 415 V	Frequency : 50 Hz	Coolant Temp : 78 °C

Complaint & Service Details

Observations	Oil and filters replaced. Readings normal.
Complaint Resolved	Yes

Engineer Signature

Signature

Customer Signature

Signature

Sound familiar?

The 11pm report

6:00 pm
The job finishes. The engineer drives home.
11:00 pm
The report gets typed, from memory. Some arrive late. Some never arrive.
Now
The report is sent before the engineer leaves the site.

Nobody can find last year's

When a machine fails under warranty, the service history is in someone's Word folder, or gone.

The customer chases you

A manager asking where his report is, is a manager already thinking about the next vendor.

See it working.

One job, end to end. Scroll it forwards or back. Nothing here is a video.

16:18

DG Service ReportSample Site · Job #DEMO-0001

SiteSample Site

Total running hours4182

Load R / Y / B (Amp)62 · 58 · 60

Observations & action takenOil and filters replaced. Readings normal.

Complaint resolved

Yes

Partial

Site photos

IMG

Customer signature

Submit report

✓Report sent to customer

← Inbox

Service Report — Sample Site (DEMO-0001)

Your Company Nameto me · 16:20

Please find attached the service report for the visit completed today.

PDF

Service-Report_DEMO-0001.pdf1 page · 84 KB

Gmailnow

Your Company Name

Service Report — Sample Site (DEMO-0001)

Your Company Name

Your logo, address and GST number, exactly as on your reports today

Phone: your office number | Mail: your service email

Site Name :	Sample Site
Task Start Date :	01-01-2026 10:00	Engine Make	Sample Make
Total Running Hours :	4182	Alternator Make:	Sample Alt
Customer Name :	Sample Customer Pvt Ltd

D G Set Parameters

Load_R : 62 Amp	Load_Y : 58 Amp	Load_B : 60 Amp
Voltage : 415 V	Frequency : 50 Hz	Coolant Temp : 78 °C

Complaint & Service Details

Observations	Oil and filters replaced. Readings normal.
Complaint Resolved	Yes

Engineer Signature

Signature

Customer Signature

Signature

Fills formSubmitsEmail arrivesReport

In production

An engineer touched it for 90 seconds.

Everything after the submit button happened without a person.

39: Sites live
3: Companies
15: Minutes saved / report

What's in that PDF, automatically.

Four things the engineer never types.

Numbering

Auto-numbered

Sequential, never duplicated, never skipped, so the file reconciles at audit.

Location

GPS stamped

Proof the engineer was on site, at the time the report claims.

Evidence

Photos attached

Straight from the phone camera, compressed before they leave the site.

Sign-off

Signed on the phone

The customer signs with a finger, before the engineer drives away.

Running in real businesses.

Sri Rajya Lakshmi Engineering Enterprises · Visakhapatnam

Field service reports for an engineering services firm

Before: Engineers typed reports at home after every job. Some were late, some were never written.
After: Form on the phone at the site: photos, readings, signature, GPS. The PDF emails itself.

15 minutes of typing per report → done before leaving the site.

More Retail · 39 sites

DG-set servicing across a 39-site retail network

Before: Every site's details re-entered by hand, every visit. Reports routed to the wrong people.
After: Pick the site; engine, alternator and recipients fill themselves. Each site's manager is copied automatically.

39 sites, one system, live since January.

The third company runs a quotation system, not service reports, so it isn't shown here.

It isn't about saving time. It's proof the visit happened.

GPS, timestamp and a signature on every job. The thing you need when a warranty claim gets questioned.

Built for one kind of business.

If your engineers go to sites and come back with paperwork, this is the same system every time.

Live

DG sets

AMC firms and OEM dealer service arms. Log sheets, readings, per-visit reports.

See it →Live

Electrical

Panel maintenance and testing. Test values, observations, signed certificates.

See it →Not live yet

Calibration

NABL labs where the certificate is the product, not the paperwork around it.

See it →

Send me one of your current reports.

I'll show you the automated version of it. Free, no commitment. One person builds and runs every system here: Surya, in Hyderabad.

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