The log sheet gets copied twice
Once on paper at the site, again into Word at home. The second copy is the one that arrives late.
DG-set service and AMC
Running hours, load readings, oil and coolant, complaint closed: all filled on the phone at the plant room. The customer has the signed report before the engineer leaves the gate.
Once on paper at the site, again into Word at home. The second copy is the one that arrives late.
Last quarter's running hours are in a different file, in a different folder, in a different format.
Renewal comes up and there is no clean record of the visits you actually made.
The engineer fills the readings. Everything else is already there.
Pick the site; engine make, alternator make and the customer's contacts fill themselves.
R, Y and B phases, voltage, frequency, coolant temperature. Typed once, on the phone.
Straight from the phone camera, signed by the customer before the engineer drives away.
Proof the engineer was at the plant room, at the time the sheet claims.
Sri Rajya Lakshmi Engineering Enterprises · Visakhapatnam
A report now takes about 5 minutes, done before leaving the site.
Sri Rajya Lakshmi Engineering Enterprises · 39 sites
39 sites, one system, live since January.
SK Enterprises · Visakhapatnam
Same system, set up for a second firm.
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